Question 1

Where are you?

Accepted Answer

I operate from a private, licensed bake studio within my private residence in Pimpama (Upper Coomera side), just 1 minute from the M1 🚗.
For privacy and safety, the collection address is provided once full payment has been made.

For reference, I’m approximately:
• 18 minutes from Logan (Loganholme)
• 35–40 minutes from Brisbane CBD
• 25–30 minutes from Surfers Paradise
• 10 minutes from Helensvale

Super easy access whether you’re coming from Brisbane or the Gold Coast ✨

Question 2

How Far In Advance Should I Book?

Accepted Answer

As early as you can. Weekends and popular dates book out quickly, and I work on a first in, first served basis.

Question 3

Can you copy a cake I found online?

Accepted Answer

I don’t recreate or directly copy another decorator’s work. You’re more than welcome to send inspiration photos for colours, theme, layout or overall vibe, but your cake will always be designed in my own style. This means you get something unique, made just for you, rather than a copy-and-paste of someone else’s hard work. If there are certain elements you want from another design please discuss it with me

Question 4

Can I Supply My Own Toppers

Accepted Answer

You’re welcome to supply your own toppers or decorations if you have something specific in mind. However, pricing remains the same, as I already create all toppers and decorations in-house and design your cake as a complete piece. If you look at all my work it includes toppers I create

Question 5

Do You Deliver?

Accepted Answer

Delivery is available on request and is subject to availability and location. If you would like delivery, let me know when enquiring and I can provide a quote.

Question 6

What happens if I’m late to pick up my cake?

Accepted Answer

Please try to arrive as close to your booked time as possible. I run multiple pickups a day and running late can cause a cake traffic jam. If you’re stuck, just message me.

Anything more then ONE HOUR late will mean a $20 fee. This will then need to be paid before you can collect your cake in that case

Question 7

How should I transport my cake?

Accepted Answer

Flat surface. Air-con on. No laps. No boots. No passenger seats. The floor of the front seat is usually the safest place. Treat it like a wedding cake, not takeaway.

Once it leaves my hands it your responsibility.

Question 8

Why can i only choose mud or sponge for an 8 inch cake?

Accepted Answer

Mud cakes & Sponge Cakes hold their moisture and structure far better in larger sizes. This means your cake stays soft, stable and delicious instead of drying out or collapsing under decorations. It’s all about making sure your cake looks and tastes amazing on the day.

North Gold Coast Luxe Themed Cakes - Pickup or Delivery